MONITORING AND CONTROL STAGE (STAKEHOLDER) : CONTROL STAKEHOLDER ENGAGEMENT

Control stakeholder engagement is the process of monitoring the project stakeholder relationships and doing some adjustment in order to increase efficiency and effectiveness of stakeholder engagement activities as described in the stakeholder management plan.

The inputs to use are:

• Project management plan that contains the information to be used for the Control stakeholder engagement process
• Issue Log that contains all the issues of the project to be communicated to the stakeholders. This will help to know what information is important to which audience and thus control their engagement throughout the project
• Work performance data as observed when carrying out the activities of the project include start and finish dates of scheduled activities, number of change requests, number of defects, actual durations, technical performance, the reported percentage of completed work etc.
• Project documents like stakeholder register, issue log, project schedule, change-log, project communications etc that help to support the control stakeholder engagement process

The process can be done by:

• Using information management systems that generate, store and distribute project information to the stakeholders about the progress of the project. The distributed project information can be communicated in form of graphs, table reports, presentations and spreadsheets
• Using experts who can identify and list the new stakeholders and reassess the current stakeholders. The information can be obtained through one to one discussion, interview or focus group like panel
• Meeting with the project team to analyse the information about stakeholder engagement

The outputs of this process are:

• Work performance information that provides the status and progress information on the project in order to make project decisions
• Change requests if there is a need of making some adjustment or improvement in project stakeholder engagement plans and strategies
• Updates in 
• Project management plan if the needed changes and strategies are identified particularly in stakeholder management plan and other components, 
• Project documents such as issue log and stakeholder register when the new stakeholder is identified or current stakeholder does not have any impact on the project and 
• Organizational process assets such as stakeholder notifications, project reports, project presentations, project records, feedback from stakeholders and lessons learnt documentation.

References:

PMI (2013). A Guide to the Project Management Book of Knowledge (PMBOK Guide 5^th Ed.) USA, Project Management Institute

https://pmstudycircle.com/2012/06/stakeholder-analysis-stakeholder-management-strategy/